Customer Mailbox: Top-notch service

April 13th, 2015 by
customer mailbox

As always, we love to hear from our satisfied customers. Thanks to Pone, who recently sent a note to Don Ayres Honda sales manager Rick Squires about his great faith in our team. Thanks also to everyone who takes the time to keep in touch with us via Facebook, Twitter, email and good ‘ole fashioned snail mail. Keep those letters coming!

Rick,

I am not sure if you are the right person to reach out to, but if you could pass the information along to whomever should know, please do.

You guys have a great team, and the service I have received has been top notch.  I know when I purchase a car from Andy Hitzemann that he will be there long term.  I am thankful he stays in touch and willing to help out even after the sale.  Doug Waltz and Kevin Cox worked with me to complete a repair and I would go back to them everytime.  They walked me through the logistics and explained everything with me.  My schedule is very tight, and they were willing to work with me on getting the repair done.

I really wanted to recognize the team you have and their willingness to work together to complete my repair.

Pone

Posted in Customer Mail Box