Customer Testimonials
Quick, professional and priced right. Thank you!
Andy Hitzeman is our go to in purchasing a new vehicle. He makes it very easy and takes a consultative approach without being pushy.
Dylan did a nice job of checking my vehicle in. He made sure everything was completed. He even had the car sitting right outside the door with the AC running and ready to go! Great visit!
Thank you for everything!
Outside of all the remodeling ; my experience at the dealer was great !
Excellent Service representatives. Very polite and knowledgeable. Great service on my car and a very short wait time. I highly recommend this dealer. Their employees have a great culture of serving the customer.
Jeremy is always thorough and courteous. Great member of the service team!
Was helpful and good customer service and friendly environment and experience which boosted my experience
Matt Malson was absolutely amazing as my salesman. He was very honest, very kind, and very easy to talk to. One of the nicest people I have ever met. And he found me exactly what I needed.
Process was very smooth.
Very professional and efficient despite their construction. I feel comfort and secure in my car when they tune it up
Andy is literally the only person I've bought cars from in the last 10 years. Appreciate you and your friendship. Maybe Don Ayres could use me for a sales commercial. 😂
Great experience buying my Honda!!
Very friendly, got me in the same day. Great staff. I appreciate this great service department.
Friendly sales people. Concern for your requirements. Takes care of customer. Willing to explain features.
I have bought cars and had cars serviced at Don Ayers for almost 20 years. They have always provided a great service experience.
I had such a good experience with my sales person, David Plank. He answered all my questions fully and respectfully. However, once with the financial department when it was time to sign the paperwork, I felt pressured to accept additional coverage that I wasn’t expecting. I would have appreciated further explanation and time to consider all the options available.
Andy and Rick squires have awesome deals. I drove from Detroit to get my civic hatch and was way worth the drive can’t ask for better service and follow thru. My 3rd car purchased here. See them for great service and deals. Thank you both
Everyone was very helpful and Doug even set me up with a spot to grade papers! Courtney did a great job!
Glad they are in Fort Wayne and glad Paul is helping me maintain my HRV
Very friendly service
Our second purchase in 6 months with Don Ayres Honda! Very pleased with the no haggle, friendly, courteous staff. Farod and Jackson are the absolute best!!
Showed up on your lot looking for a 2016-2021 honda civic Ex-l. Roger Platanov approached and asked if he could be of assistance. Told him what I was looking for and he said that they didn't have any of that year. So he asked if I ever thought about leasing, which I knew nothing about. So we proceeded inside where he explained all the ins and outs of leasing. I knew what my payment would be before he even ran my credit. He asked if I liked what I saw on paper and if I wanted to proceed. As ...
Took my van in for regular service. Jeremy Sullivan did an outstanding job as always. I was in and out in under an hour for oil change, tire rotation and car wash.
Despite being in the middle of a major renovation, the service department staff didn’t miss a beat. Job well done!
Honest, quick, and quality service!
Very pleased with Ron Connor and the entire service department.
I recently drove my wife's 2021 Honda Accord and realized she was 2,500 mile over an scheduled oil change!! Frantic - I called Don Ayres expecting a 2+ week availability BUT they got me in the next day! I also arrived 30 minutes early (due to a scheduling conflict) and immediately got to work on my car. I also appreciate that they are a low pressure shop. They don't force work on you but will clearly communicate what maintenance is coming up and when it should be completed.
Always great working with the team @DonAyres
Courtney took care of business professional and kind
Second experience buying a car through Don Ayres Honda. Left a satisfied customer both times.
My husband, Kris and I purchased our first Honda today from Don Ayres. Meagan K in sales was amazing. She answered all of our questions and is very knowledgeable, dependable and we could tell that she loves her job. John B did an outstanding job explaining the warranty packages along with the history of Don Ayres. We worked with 2 top notch employees and will certainly come back. Thank you for making this a great experience.
The place is slowly getting put back together. Wait time was less than an hour for an oil change and inspection. I made a same day appointment on the website. The service is one of the reasons I bought my car at Don Ayers.
Addison was careful to explain what was to take place, the costs, and called to update me a couple hours into the repair. He wrapped up by telling me what they accomplished and any future issues.
The transaction was transparent, easy & fast. Don Ayers is really making buying a car easier! Thank you Tommy for being so kind, patient and hardworking!
Really honest people and no hidden charges, really the best experience compared to any other dealerships
All team members extremely kind and helpful. Salesman knowledge of the vehicle outstanding. We are retired and technology can be hard but Andy was so patient and courteous to help us understand.
Staff was helpful and very respectful of my time and of me
Top service and attention to details. So sorry the construction hasn’t been finished. Still, the employees work efficiently and happily!
Everyone that I encountered at Don Ayer’s were very kind. John explained everything clearly. He had everything for the nine recalls on my Odyssey and completed them for me. He also called me and kept me updated. I was allowed a loaner vehicle so that I didn’t have to stay and wait. I am very pleased with the service that I received.
OK Rick Kruger is awesome 10000/10! Rick Kruger made my first card buying insurance extremely quick easy and a lot of fun! I highly suggest everybody that I know to go see him. Anyone on the market for a vehicle would be dumb not to buy from #RICKatDONAYRES
The service was quick and precise and all charges were explained to me clearly. I was able to work from the service area while waiting for my car.
Paul did a great job working my car in on short notice I really appreciate that
Great place to have your car worked on! Jeremy took great care to keep me informed during my visit!
cordial and completed
Don Ayres Honda has the best service department I have ever worked with! They are honest, which is important to me as a woman. I have a 2006 Honda Odyssey that still runs perfectly. My grandson is driving it now. I recently bought a used Toyota from a friend and take it to Don Ayres for servicing because I trust them and they do excellent work!
Jeremy took care of me very well, as he always does.
While the outward appearance of the facility during the extensive renovation may seem a bit chaotic, the service was on time and reasonably priced.
Service advisor was very polite and communication was great. Kept me updated throughout the experience
Issac and Tommy were very professional and very helpful. We will only purchase from Don Aryes Honda. You have a lifelong customer in us.
Staff at Don Ayres Honda really works hard to earn my trust and repeat business. Zoe, my service advisor, keeps me appraised of the services needed now and in the near future, so my HR-V keeps running like new.
Had unexpected issues with my truck on a late Friday afternoon. Took it in for repair first thing Saturday morning. Paul prepared me to the fact that my vehicle would probably not be finished until sometime Monday. Instead, it was fixed and I was back on the road Saturday afternoon!
I would definitely recommend this dealership to my friends and family. They got me in at the drop of the hat.
Great service, professional to all and caring. Like the new service expansion and looking forward to the new showroom!
John and the staff in the service department have provided exceptional service in a professional and polite manner.
Had a recall. Called them. Scheduled it for the next morning. They got me in and out in a couple hours.
Great service and very much appreciated getting my oil changed. Daniel was exceptional and extremely helpful.
Jeff was an excellent salesman. He answered my questions and helped me get a new car. We was very professional. Jackson made the paperwork a snap. Thank you to both of them!!
We had recently purchased a vehicle from Don Ayres and were having some minor concerns. Kevin, Service Manager, was extremely helpful and got us in the next day since my wife was pregnant and due any day. Kevin provided excellent customer service and addressed every concern we had. This is the best experience I have ever had with a dealer's service department and will definitely be back!
Even during construction, service professionals are extraordinary. Every effort is made to make the wait comfortable. I appreciate the attention given to my civic and have had nothing but incredible service performed here.
Farod was very helpful in syncing our phones to the vehicle. He also answered our questions even after we took our vehicle home. He definitely goes the extra mile for his customers!
Took care of everything I went for. Very exceptional experience.
Dillion was excellent at keeping me updated throughout my service. It was easy and simple! Best part was the price was the price, no surprises.
Everything was done correctly and efficiently
Jeremy is the best..
Paul was wonderful! He was helpful in not only explaining the process and options but took pictures, made sure I understood and answered all of my questions. This helped to alleviate a lot of stress when faced with an unexpected repair on an already very tight budget.
Cristian was awesome! He felt like family from the get go; very easy going and kind. He helped me find exactly what I wanted, was very honest and accommodating, and overall helped the whole experience go smoothly. Honestly made the whole process enjoyable and less stressful. 10/10 would recommend.